FAQ
Find answers to common questions about our services.
Processing time is typically 1-2 business days depending on order volume. For urgent needs, we offer express service with an additional fee.
Yes, we accept various fabric types including silk, cotton, and linen. For highly sensitive materials, please inform us when dropping off your clothes.
You can order through our website or contact us via WhatsApp. Fill out the order form with clothing details and select your preferred pickup/delivery schedule.
Yes, we use skin-friendly cleaning agents free from harmful chemicals. All products we use have been tested and are safe for all skin types.
Delivery fees apply only for areas outside Cilacap. For city areas, free delivery is available with a minimum order requirement.
You can contact us via phone, WhatsApp, or email. Our team is ready to assist and resolve complaints within 24 business hours.
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